BerylCrafts | Refund & Return Policy for Jewelry Orders

Welcome to BerylCrafts! We understand that purchasing high-value jewelry, like our stunning 925 silver and moissanite pieces, is a significant decision. Our Refund & Return Policy is designed to give you confidence and peace of mind with every purchase.

✨ Returns Made Easy

We want you to love your jewelry! Here’s what you need to know:

• Eligibility: Items must be unused, in original packaging, and in the same condition as received.
• Return Window: You have 30 days from receipt to initiate a return.
• Non-Returnable Items: Custom orders, gift cards, and final sale items cannot be returned.

🔄 How to Return

To ensure a smooth return process:

• Contact Us: Email us at berylcrafts@gmail.com to start your return.
• Return Authorization: After approval, you’ll receive a Return Authorization (RA) number with instructions.
• Shipping Costs: You’re responsible for return shipping; costs are non-refundable.

💰 Refund Process

Once we receive your return:

• Inspection: We’ll inspect the item and notify you of your refund status.
• Refund Timing: Approved refunds will be credited to your original payment method within 7-10 business days.
• Partial Refunds: May apply for items not in original condition or returned late.

🔄 Exchanges

If your item is defective or damaged, we’ll gladly replace it. Just contact us at support@berylcrafts.com.

📞 Need Help?

If you have questions about our policy, reach out to us at:

Email: berylcrafts@gmail.com