Shipping Policy

At BerylCrafts, we are committed to delivering your jewelry safely and promptly. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our online store.

Processing Time

  • Order Processing: Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • Custom Orders: Custom or personalized orders may take longer to process. Please allow an additional 5-7 business days for these orders.

Shipping Rates and Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the delivery location and the selected shipping method.

  • Delivery Estimates: Delivery times depend on your location and the chosen shipping method:

    • Standard Shipping: 5-7 business days

    • Express Shipping: 2-3 business days

    • Overnight Shipping: 1-2 business days

Shipping Locations
  • Domestic Shipping: We offer shipping to all states within the United States.

  • International Shipping: We currently do not offer international shipping. Please check back as we are working on expanding our shipping destinations.

Order Tracking

  • Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

Shipping Carriers

  • Carriers: We use a variety of shipping carriers, including USPS, UPS, and FedEx. The carrier for your order will be selected based on the best available rate and delivery time.

Shipping Issues

  • Delayed Shipping: While we strive to ensure timely delivery, there may be delays beyond our control, such as carrier delays, inclement weather, or customs processing for international shipments.
  • Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at berylcrafts@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your order.

Address Changes

  • Correct Address: It is your responsibility to provide the correct shipping address. We are not responsible for packages delivered to an incorrect address provided by the customer.
  • Address Changes: If you need to change the shipping address after placing your order, please contact us as soon as possible at berylcrafts@gmail.com. We will do our best to update your address before the order ships.

Customs, Duties, and Taxes

  • Responsibility: Berylcrafts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).